We will have your order posted out within 48 hours, however we do endeavour to send out same business day if your order is placed before 12pm. (not including weekends or public holidays)

Please note – during sales and busy periods, there might be a slight delay in processing your order. But don’t worry, we will keep you updated!

Once your order has been despatched you will receive the tracking details in a separate email from Australia Post.

If you have any issues with your order please contact us at hello@arloandolive.com

Free standard Aus Post shipping on orders over $150.

REGULAR PARCEL POST (AUSTRALIA)	2-5 BUSINESS DAYS	$9
EXPRESS PARCEL POST (AUSTRALIA)	1-2 BUSINESS DAYS	$12

*The above delivery times are a guideline only and cannot be guaranteed.

**If you opt out of signature on delivery, any missing damaged items are the responsibility of the purchaser. Arlo & Olive is not liable for your parcel if you select this option.

 

NEW ZEALAND	6-10 BUSINESS DAYS	$19
CHINA	6-10 BUSINESS DAYS	$22
USA + CANADA	6-10 BUSINESS DAYS	$24
UK + IRELAND	6-10 BUSINESS DAYS	$30
ALL OTHER COUNTRIES	6-10 BUSINESS DAYS	$35

*The above delivery times are a guideline only and cannot be guaranteed.

** Please note that all payments made on this site are in Australian Dollars.

 

Customs Duty is a tax imposed on goods when transported across international borders. Customers are responsible for any fees or taxes incurred. Arlo & Olive is not liable for these charges. If you refuse a shipment from Arlo & Olive, you are responsible for the original shipping charges as well as the import and return fees that may be incurred upon delivery back to us.
Please ensure you are familiar with your local import tax rates and purchase mindfully.